Archive | 5:56 am

Dryer repair by the numbers

16 Jan

 

The email said the dryer technician would call Monday between 8 and 10 am. I read, I knit, I waited. He called at 10:14.

In his call, the technician said he’d arrive between 2 and 5 pm. I read some more. I knit some more. I waited some more. He arrived at 4:55.

Of course, my dryer wasn’t demonstrating the problem I called about. However, as the technician turned the knob and pushed the buttons, it did a few other things I’d never seen before. It began to work when he pushed the CANCEL button.

Fortunately, it was all part of the same component, the User Board, which he replaced by 5:45. We sat down and did the paperwork. I knew ahead of time what it would cost.

$99 just to show up                                                                                                                             122 flat labor rate                                                                                                                             361 for the part                                                                                                                                    $571 for peace of mind

Yeah, I had to wait… a lot. But there is one less dryer in the landfill. And yeah, I had to spend a lot of money. But right now, I am feeling really happy that this is what I see.

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